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SERVICE GUARANTEE

NOVAVIEW insist on the concept of “Excited price, trusted quality”, devote to provide best quality LED display parts includes Led sending card, led receiver card, led display power supply, LED video processor and other accessories.

We focus on the combination of customer experience and product sales, listen to our customers through various channels of sharing and interactive communication, improve the quality of products and services.


PRE-SALE SERVICE

1. Honest products description--- We answer all the questions honestly with patience.

2. 24 hours online--- We will reply you within 24 hours, save more time for your order.

3. Quick massages reply--- We check emails and massages within 2 hours, answer questions ASAP.

4. Considerate packages tracking service--- We give your tracking number at first time when we send the hair out. 


AFTER SELL SERVICE

1. Service guidance--- If you have any problems about the products, contact us at first time.

2. Timely and effective response--- We will try our best to help you solve your problems.

3. Reasonable return policy--- Responsible for the goods that are not non-artificial damaged, and sent by wrong type, color, or length within 7 days.

4. Professional after-sale service--- Perfect return and exchange service as well as refund system, providing the best after-sale guarantee for you.


NOTICE:

All the products provided by NOVAVIEW online store will be commissioned to the third-party professional logistics companies or Courier Company for delivery. If customers are dissatisfied with our service or delivery, please contact us.

NOVAVIEW and logistics partners will take the risk of product damage in the process of logistics services.

After you receive the goods, NOVAVIEW strongly recommends that you should check the appearance, quantity, accessories and other aspects of the goods carefully. NOVAVIEW will always focus on customer experience, properly handle service issues during use. if you have any questions, please sent email to novaview-andy@outlookl.com. 

Web site:www.novaview-led.com

Email & Facebook:novaview-andy@outlook.com

WhatsApp :+86 15347308445


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Mobile:+86-15347308445
Email:novaviewled@gmail.com
Address:A1608, Taohuayuan Science and Technology Innovation Park (Phase II), No. 22 Guanghui Road, Longteng Community, Shiyan Street, Bao'an District, Shenzhen, China

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